Reboot your router and devices to clear any memory issues. Scan your computer for anything malicious. Malware or viruses – Software infections can affect network performance. Test speeds when near your router then compare further away. Wi-Fi interference – Nearby appliances, thick walls, distance from your router, etc. Disable your VPN before running a test for accurate results. VPN usage – VPNs encrypt your traffic which adds overhead and can slow your speeds. Test against speed test services with robust, high-capacity servers like. Website server capacity – The site you’re testing downloads from may have slow servers that bottleneck your connection. Use updated equipment when speed testing. An older laptop with a slow wireless card can’t receive the full bandwidth. Try testing at off-peak times like early morning.ĭevice limits – Your computer or mobile device’s hardware affects internet speeds over Wi-Fi. You may see slower speeds during peak evening hours when more neighbors are online. Time of day – Internet traffic in your area fluctuates throughout the day. Ethernet gives the true capacity of your fiber line. Wi-Fi is subject to interference and distance which can drastically reduce your speeds. Wi-Fi vs Ethernet – Always use a wired Ethernet connection when speed testing. What Affects Your AT&T Internet Speeds?īefore calling AT&T about slow speeds, first consider what factors might be impacting your results: If you’re not reaching your plan’s advertised rates, then there is an issue limiting your speeds. Remember, speed tests give your connection maximum capability. However, if your results are significantly lower than your plan’s speeds – let’s say 300 Mbps down and 400 Mbps up on the 1 Gig plan – then something may be wrong. Any speed test fluctuations are normal you’ll rarely see the absolute maximum. You’re getting the full capacity of your connection. If your speeds are within 80-90% of the advertised rates, then your AT&T fiber is performing as expected. So if you have their 1 Gig fiber service, your speed test results should be somewhere close to 1000 Mbps download and 1000 Mbps upload when connected via Ethernet. Download Speed: Up to 1 Gbps (1000 Mbps).For example, their 1 Gig (or 1000 Mbps) fiber plan promises: AT&T lists the maximum download and upload speeds you’re paying for. Okay, you’ve run a test and now have a bunch of numbers – but what do they mean? Here’s how to gauge if your AT&T internet speeds are where they should be.įirst, check your plan details. How to Interpret Your AT&T Fiber Speed Test Results But the AT&T app can be handy too, especially if you want to test Wi-Fi speeds in different areas of your home. I prefer using because the results are really reliable. Tap the Run Test button and it will measure your connection’s performance. Open the app and go to the “Speed Test” section. It lets you monitor and control your AT&T internet. also shows a Connection Quality score out of 100 and your Ping (latency).Īnother option is to use the AT&T Smart Home Manager app. Just go to the site and click “Begin Test.” It will first check your download speed by transferring sample data, then test your upload speed.Īt the end, you’ll get your results in Mbps for both download and upload. The speed test runs right in your web browser – no app to download. It was developed by Netflix and optimized for accuracy. Their official speed test website is /speedtest. How to Run an AT&T Speed TestĪT&T offers a few easy ways to test your internet connection speed right from your home network. So if your download speed is 100 Mbps, you can transfer around 100 megabits (or 12.5 megabytes) of data per second. Speed tests measure these in megabits per second (Mbps). Faster upload speeds mean smoother HD video chats and quicker cloud syncing. It impacts things like sending emails, backing up files to the cloud, and video calls. Upload speed is how fast you can transfer data from your device to the internet. Higher download speeds mean faster page loads and less buffering. This affects activities like loading websites, streaming video, and downloading files. It checks both your download and upload speeds.ĭownload speed is how fast data transfers from the internet to your device. When you run a speed test, you’re measuring the maximum capacity of your internet connection.
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